Business Etiquette Training
This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and ‘the handshake’, conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette.
Overview
Have you ever been in a situation where:
You met someone important and had no idea what to say or do?
You spilled soup all over yourself at an important business event?
You showed up at an important meeting under or overdressed?
COURSE OBJECTIVES:
Define etiquette and provide an example of how etiquette can be of value to a company or organization | Understand the guidelines on how to make effective introductions | Identify the 3 C’s of a good impression | Understand how to use a business card effectively | Identify and practice at least one way to remember names | Identify the 3 steps in giving a handshake | Enumerate the four levels of conversation and provide an example for each.
100% Online
10 PDUs Available
Relevant Skills
Professional Support
What you will learn in this course
- Understanding Etiquette
- Networking for Success
- The Meet and Greet
- The Dining in Style
- Eating Out
- Business Email Etiquette
- Phone Etiquette
- The Written Letter
- Dressing for Success
- International Etiquette
- Practical Case Study (Available for Facilitator Assisted Mode Only)
Course Features
Downloadable Training resources
Gain access to downloadable training materials
Assessments
Get access to practice questions that will help solidify your knowledge
Videos
Engage with quality explanatory videos
Chat Forum
Join fellow professionals in discussing ideas and views on relevant topics
Professional Development Units
Get PDUs and CDUs to maintain your PMI and IIBA professional credentials
Capstone Activity
Crystalize your knowledge with a real capstone project
Certificate
Share your achievement with your friends, family and colleagues
100% Online
Learn from anywhere at your own convivence
30 Days Access
Learn and relearn at your own pace within 30 days
Unlock 30% discount today, use this code “grow-with-us” at checkout
Online Self paced
Learn from the comfort of your home or office-
Learn relevant skills at the comfort of your home or office
Facilitator Assisted
Learn from the comfort of your home or office-
Get more from this course with a capstone activity reviewed by a live facilitator